A Study of Customer Satisfaction in Administration Procedure at Food Testing Laboratory by SERVQUAL Method. International Journal of Engineering Research and Advanced Technology (ijerat) (E-ISSN 2454-6135) DOI: 10.31695/IJERAT, [S. l.], v. 5, n. 3, p. 32–39, 2019. DOI: 10.31695/IJERAT.2019.3394. Disponível em: https://ijerat.com/index.php/ijerat/article/view/52.. Acesso em: 27 apr. 2024.