Lean Manufacturing Design to Reduce Waste in Customer Complaint Services Using Lean Principles in Coil Industry Companies, of Indonesia. International Journal of Engineering Research and Advanced Technology (ijerat) (E-ISSN 2454-6135), [S. l.], v. 7, n. 9, p. 13–22, 2021. DOI: 10.31695/IJERAT.2021.3728. Disponível em: https://ijerat.com/index.php/ijerat/article/view/572. Acesso em: 13 may. 2026.