“Study and Development of Quality Management System for Educational Institutions”

Abstract

In this present competitive world in order to survive in any sector quality is very important aspect. Quality management system plays a crucial role in Educational institutions In order to achieve competitive advantage. Quality Management System (QMS) is a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management. The Quality Manual is outline of the organization and format of documents used in the Quality Management System (QMS) as well as the roles and responsibilities of the personnel responsible for management of the Quality Management System (QMS) and for management of the technical procedures. The present study focused on Quality Management system of various educational institutions and Quality manual is developed for Educational institute. With slandered frame work of Quality management system consisting of Management Responsibility, Recourse Management, Product Realization and Measurement, Analysis and Improvement. Quality management system, Records keeping, Management commitment to quality. To be accredited to International organization for standardization (ISO) 9001 (from 2000), an independent auditor has to certify that the organization meets the above requirements of the Standard. The key points for the improvement of education are scientific and technological development, social changes and organizational changes. Education efficiency and success don’t depend just on quantity but as well on quality. The quality indicator system of education, as well as the criteria related to the quality indicators help organization to identify the crucial areas of their activities, their own advantages, disadvantages and development opportunities. By implementing Quality Management system organization can achieve greater competitive strategy, grater response time, this will increases brad name and this will helps in documentation and coordination with in the system.